Early this morning, there is an inquiry, the customer came up to send a picture, told me: "this scarf 26 * 220CM, weight 253G, should be rough cotton and linen, there are some grass knots on the top of the mail (inquiry must inform the elements), this can be customized? What is the MOQ for this kind of scarf? "
I asked the guests to send a few unfolded picture to me to see, the guests sent two pictures, one is the unfolded picture, one is the details of the close-up picture.
At first glance I took him for a Chinese blue print or batik fabric, which is definitely doable, but seeing the special picture I realized it was still different. The details of the grass knot had not been done before. I asked the customer no samples, the customer told me that there is only one sample, he needs to make sure that the consulting business is sure to do, in order to send out samples, so as to improve the efficiency of the work is very accurate.
At the same time, I was told that this is an African specialty ethnic scarf, and this cloth is like a layer of wax on the hand, the hand is all blue. Once I heard that the hands have been dyed by the product, I inwardly worried about encountering difficult to serve and communicate with the guests, to the follow-up tug of war, the guest's words let me rest assured, the guest said: "according to the hands of the samples as the standard, we are according to the samples, the samples of what size. Material. Grams. Craftsmanship. We will press what, the business side is also a question. "At least this let me know, the other party is willing to accept a certain assessment standards, is reasonable and relatively easy to communicate with the people, otherwise the requirements of special (scarf size is not the market size), and difficult to communicate, domestic sales also came to the peak season, some of the order is not worth it can be rejected directly. And he is more responsible than his business, there are ideas, there are standards, I have never believed that a win-win situation to have positive results. Such a person I am still willing to cooperate to do the order.
Guests continue to say: "Now a lot of guests are like this, to send you a sample has been very good, some even give a picture, let you find sources, because the guests themselves do not understand, he himself think what the market is good to sell, to test the water. "
Although I can understand such a customer demand. But basically this kind of customer belongs to the unprofessional customers, and business is also very random, not too standardized and planned, in fact, this is invariably the difficulty to enhance. The efficiency of doing things is also reduced, because there will be constant confirmation of the details. It is the procurement of this inquiry and I for their company's business is not professional, unprofessional in the use of time to pay the bill. Fortunately, the procurement is heart professional, he also told me to stay in Nigeria for half a year, to help their company to develop the African batik fabric market, he told me that many countries in Africa use this batik fabric, thank you for the guest feedback, the last details need to be confirmed is: " 1. Can we do it 2. How much is the MOQ. "
I sent the picture of this African Cameroon scarf to the quotation master, the quotation master gave the feedback is that this may be towel cloth, do things certainly can be done, but the specific quantity and quotation or need to see the real thing, after all, the same picture can be made into different materials, and even the same material also has different quality grade.
Thank you for the customer's trust, today after communication sent a sample to us. Looking forward to the next cooperation.
今天早上一大早，就来一个询盘，客人上来就发了一个图片，告诉我：“这款围巾 26*220CM， 重量253G ，应该是粗制棉麻， 上面有寄一些草结（询盘咨询必备告知要素）， 这个能定制么？ 这类围巾你们一般定制的起订量是多少？ ”
我让客人发几张展开的图给我看，客人又发了两张图片，一张是展开的图，一张是细节特写图。
初看我把他当成了中国蓝印花布或者蜡染布，这个肯定是可以做的，但是看到特别图我发觉还是不一样的。那个草结的细节之前没有做过类型的。我就追问客人没有样品，客人告诉我样品只有一条，他需要确认咨询的商家是确定可以做的，才能发样品出来，这样也是为了提升做事的效率很精准性。
同时告诉我 这是非洲的特色民族风围巾，还有这个布拿在手上像涂了一层蜡一样， 手上全是蓝的。一听说手里有被产品染色，我内心担心遇到很难伺候和沟通的客人，到后续扯皮，客人的一句话让我放心了，客人说：“就按 手上的样品为标准，我们这个就按样品， 样品什么尺寸 。材质 。克重。 工艺。 我们就按什么，业务那边也是一问三不知。“至少这个让我知道，对方是愿意接受一定的评定标准的，是讲理相对容易沟通的人，不然要求特殊（围巾的尺寸也不是市场普遍尺寸），又难沟通，国内销售也到了旺季，有些订单综合考虑不值得也是可以直接拒绝掉的。而且他比他的业务负责，有思路，有标准，我从来就相信双赢才有正向结果。这样的人我还是愿意配合来做订单的。
客人继续说：”现在很多客人都是这样， 给你寄样品已经很好了， 有的甚至给张图片， 让你找货源，因为客人自己也不懂 ，他自己觉得市场上什么好卖 ，就来试下水。“
虽然能够理解这样的客户诉求。但是基本这类客户属于不专业的客户，而且生意也是非常随机，不太规范有计划的，其实这样是无形中把难度给提升了。做事效率也降低了，因为会有不断的细节确认。就是这个来询盘的采购和我为他们公司业务的不专业，不敬业在用时间去买单。幸好采购是用心专业的，他还告诉我在尼日利亚呆过半年，帮他们公司开拓非洲蜡染布市场，他告诉我非洲的很多国家都用这种蜡染布的，很感谢客人的反馈，最后需要确认的细节就是：” 1. 能不能做 2.起订量是多少。“
我把这条非洲喀麦隆围巾图片发给报价师傅，报价师傅给出的反馈是这个可能是毛巾布，做事肯定能做的，但是具体的数量和报价还是需要看到实物，毕竟同样的图片能做成不同的材质，甚至同以材质也有不同的质量档次。
很感谢这个客户的信任，今天沟通完就发出了样品给我们。期待着接下去的合作。